Best Practices and Troubleshooting

Best Practices

  1. Naming Conventions: Use consistent naming (e.g., "Team-Name" or "Department-Role")

  2. Descriptions: Include clear descriptions for documentation

  3. Role Assignment: Assign roles to groups, not individual users

  4. Regular Audits: Review group membership and role assignments

  5. SCIM Integration: Automate group management through SCIM when possible

  6. Documentation: Document which roles each group has and why


Troubleshooting

Possible Issues

Issue: Cannot delete a group

  • Solution: Only the group creator can delete it. Verify you are the creator.

Issue: User not inheriting roles

  • Solution: Verify the user is a member of the group and the group has roles assigned.

Issue: Duplicate group name error

  • Solution: Group names must be unique. Choose a different name.

Issue: User cannot be added to group

  • Solution: Verify the user exists and you have data:user_group:manage permission.

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